Author: tpmunn

The Role of AI in Customer Journey Mapping

Reading Time: 8 minutesHow is artificial intelligence transforming the way brands approach customer journey mapping? Can AI help uncover unseen customer behaviors and emotional touchpoints in customer journey

dating app matches

Dating App Algorithms & How They Match People

Reading Time: 9 minutesWhat really determines your dating app matches—your preferences, your behavior, or something deeper? Are dating app matches the result of a simple swipe, or do

AI in mental health

Mental Health Support Through AI Chatbots

Reading Time: 9 minutesHow is AI in mental health changing the way we access emotional support? Can chatbots powered by AI in mental health truly understand and respond